If you would like to contact us please feel free to call us toll free at 1-800-284-4386.
You may also mail us at the following address:
Cypress Bayou Casino Hotel
832 Martin Luther King Road
Charenton, LA 70523
Office hours for Customer Feedback are Monday through Friday from 8 a.m. to 5 p.m. If you are unable to reach us during our office hours concerning your promotions or Club Cypress rewards please contact the Club Cypress Promotion Booth at 1-800-284-4386 ext 3213.
Need directions? Click HERE for the map.
Casino HOURS OF OPERATION:
Cypress Side: 24 / 7
Bayou Side (Formerly Shorty's):
|Thursday||2:00 pm - 10:00 pm "ish"|
|Friday||2:00 pm - 12:00 am "ish"|
|Saturday||12:00 pm - 4:00 am "ish"|
|Sunday||12:00 pm - 10:00 pm "ish"|
For Restaurant hours visit the Dining section of our website.
For Win/Loss request form, please click here.